Customer Journey Automation connects email, social media, chat, and CRM tools to deliver a consistent and engaging customer experience from the first touchpoint to post-purchase loyalty. By integrating with HubSpot, ActiveCampaign, Make, Zapier, Airtable, ManyChat, Intercom, WhatsApp, Facebook Messenger, Instagram DMs, and Google Reviews, businesses can nurture leads, engage customers, and build long-term relationships—without the manual effort.
Here’s what it typically includes:
Automate responses and follow-ups via email, SMS, WhatsApp, Messenger, and Instagram DMs to keep customers engaged everywhere they interact.
Trigger targeted campaigns for inactive customers via email, SMS, and social media, increasing loyalty and repeat purchases.
Integrate AI chatbots and automated responses with Intercom, Drift, ManyChat, and WhatsApp Business to provide 24/7 assistance.
Automatically request and manage customer reviews on Google Reviews, Trustpilot, and Facebook, ensuring positive feedback is collected effortlessly.
Track customer interactions, measure engagement, and fine-tune your marketing strategy with data-driven recommendations.
Whether engaging 100 or 100,000 customers, automation ensures personalized experiences at scale without overwhelming your team.
Our team has deep industry knowledge and hands-on experience in building seamless, high-performing integrations tailored to your business.
We don’t believe in one-size-fits-all. Every integration is customized to align with your workflows, ensuring efficiency and scalability.
We’ve helped businesses streamline operations and boost productivity with integrations that deliver real, measurable results.
From initial strategy to ongoing maintenance, we’re here to guide you through every step of the integration process.
Our integrations grow with your business, adapting to increasing demands and new technologies without the need for constant reconfiguration.
We deploy integrations efficiently, minimizing downtime and ensuring a smooth transition without interrupting your daily operations.
By automating timely, personalized follow-ups, proactive support, and targeted re-engagement campaigns across multiple platforms.
Yes. AI-powered segmentation adjusts messaging based on customer behavior, preferences, and past interactions.
Absolutely. This automation connects with WhatsApp, Facebook Messenger, Instagram DMs, Google Reviews, and Trustpilot for a full omnichannel experience.
Yes. Whether nurturing B2B leads through CRM automation or engaging B2C customers on social media, automation adapts to your business needs.